Terms & Conditions


Child & Extra Bed Policy

• No extra bed will be provided to accommodate any child included in the booking.
• No extra bed will be provided to accommodate any additional guest included in the booking.

Safety and Hygiene

• Quarantine protocols are being followed as per local government authorities
• Guests from containment zones are not allowed
• Shared resources in common areas are properly sanitized
• Property staff is trained on hygiene guidelines
• Guests with fever are not allowed
• Only those guests with safe status on Aarogya Setu app are allowed
• Hand sanitizer is provided in guest accommodation and common areas

Guest Profile

• Unmarried couples are not allowed
• Bachelors allowed
• Guests below 18 years of age are allowed
• Suitable for children
• Stag entry is not allowed

Room Safety and Hygiene

• All rooms are disinfected using bleach or other disinfectant
• Linens, towels, and laundry are washed as per local guidelines
• Rooms are properly sanitized between stays
• Hand sanitizers are available in the rooms.

Payment Related

Credit/Debit cards not accepted at the property

Food Arrangement

• Non Veg food is not allowed
• Outside food is not allowed
• In room dining not available

Food and Drinks Hygiene

• COVID-19 guidelines for Food Hygiene is followed as per government guidelines
• Social distancing is followed in restaurants
• Serveware and supplies are sanitized before they are brought to the kitchen
• Masks and hairnets are mandatory for staff in restaurants

Smoking/Alcohol consumption Rules

• Smoking within the premises is allowed
• Alcohol consumption is not allowed within the property premises.

Property Accessibility

• The property is Elderly-friendly/Disabled-friendly
• Bed height is not accessible
• The entire unit is not accessible by wheelchair
• The property has a wide entryway

Pet(s) Related

• Pets are not allowed.
• There are no pets living on the property

Physical Distancing

• Social distancing protocols are followed
• Contactless Check-In and Checkout service is available
• Contactless Room service is available
• Physical Barriers are deployed at appropriate places
• Cashless Payment is available

ID Proof Related

• Aadhar, Driving License, Govt. ID and Passport are accepted as ID proof(s)
• Office ID, PAN Card and Non-Govt IDs are not accepted as ID proof(s)
• Local ids not allowed

Other Rules

• Does not allow private parties or events
• Visitors are not allowed